Experience

Turning messy data into clear decisions.

Portfolio & Pricing Analyst — insurance, actuarial & financial services

A results-driven analyst with 10+ years across insurance, actuarial and financial services — turning data into insight that optimises profitability, manages risk and sharpens how teams work. At home in portfolio performance, pricing strategy, stakeholder work and process improvement.

Toolkit

Core strengths

Portfolio & pricing analysis Commercial performance monitoring Data analytics & reporting Risk & profitability assessment Process improvement & automation Stakeholder management Regulatory & compliance support BI & dashboards

Tools

Excel SQL RADAR SAS R Snowflake

Career

A run through insurance pricing, portfolio management and actuarial work — most recent first.

Sep 2024 — Present

Portfolio Management Analyst

Zurich Insurance · London
  • Monitor portfolio performance across multiple lines of business, surfacing trends and actionable insight to optimise profitability.
  • Build and maintain portfolio dashboards that keep key metrics accurate and clear for stakeholders.
  • Partner with underwriting and actuarial teams to assess risk exposure and recommend strategic adjustments.
  • Turn data into process improvements that lift efficiency and data quality across portfolio operations.
  • Deliver reports and presentations to senior management, with recommendations on the key business challenges.
  • Support ad-hoc pricing and strategy analysis to enable data-backed decisions.
Dec 2022 — Oct 2023

Senior Pricing Analyst

Saga · London
  • Led a Motor pricing change end-to-end — analysis, proposal to the pricing committee, implementation and monitoring — contributing to a significant lift in annualised yield.
  • Built models in RADAR, including a GBM for the Travel retention model, and productionised the output for BAU processes.
  • Owned the monthly renewal process for the Travel product.
  • Led pricing initiatives: testing the removal of age as a rating factor, monitoring changing country mappings, and defect monitoring.
  • Owned the monthly Motor pricing rule management-information document.
  • Reconciled data through a system migration from SQL to Snowflake.
  • Fielded pricing queries from the operations team and regulators.
Mar 2019 — Dec 2022

Pricing Analyst

Direct Line Group · Bromley
  • Delivered pricing elements of change, raising change frequency from ~150 to 200+ per year across five products.
  • Wrote test packs for complex pricing changes and owned the pricing specification spreadsheets.
  • Built scheme files for rate changes and validated testing results, investigating discrepancies.
  • Updated RADAR emulators and built Excel emulators to QA a range of products.
  • Worked with pricing, developers, underwriters and other stakeholders for accurate, efficient delivery.
Jan 2016 — Jan 2018

Actuarial Technician

Government Actuary's Department · City of London
  • Worked across the Public Sector Pension Scheme, Actuarial Service and Insurance & Investment teams — including a three-month secondment to the Department for Education doing QA on the National Funding Formula.
  • Valued public sector pension schemes using Excel, SAS and SuperVal, running the end-to-end process 40% faster than average.
  • Supported sensitivity investigations, built testing macros, and wrote articles for the GAD newsletter.
  • Helped evaluate and tender new valuation software as part of a team.
Jun 2014 — Jun 2015

Actuarial Analyst Intern

Friends Provident International · Dorking
  • Provided actuarial support to BAU processes and a finance transformation project.
  • Supported analysis-of-change work using MS Access, Excel and Prophet.
  • Completed a remediation project across 61 business-critical EUCs, with a macro that made it ~50% faster and far more accurate.
Sep 2012 — Jun 2014

Estate Agent

Empire Estates · London
  • Advised prospective buyers in line with client objectives and resolved day-to-day queries.
  • Tracked local trends and demographics to guide clients, and led negotiations toward the best sale price.
Aug 2010 — Sep 2011

Operational Analyst

Admin Re · Hitchin
  • Calculated current and projected pension transfer values for a key insurer client, consistently beating the target of 20 cases a day.
  • Ran precise calculations from defined formulae in Excel and completed regulatory training in financial competence and data protection.
  • Liaised with other departments and qualified actuaries to resolve issues.
Education & qualifications

Institute and Faculty of Actuaries

Actuarial examinations — CT1, CT3 & CT6 (previous format), plus CAA Global Modules 1–4.

BSc Actuarial Science

City, University of London.

Away from the desk
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